For police / law enforcement use

Law enforcement
information request.

Complete this form only if you are a law enforcement officer requesting information or CCTV video evidence in your official capacity. Submit only from your official agency email address. ACS confirms the requesting agency before any footage is shared.

Leave this field blank:

Section 1

Nature of Request

select all that apply

Information related to a crime committed on a site serviced by ACS Security Group. CCTV video footage related to an active law enforcement investigation. Preservation only — preserve identified footage pending court order (voluntarily per Criminal Code s. 487.0195, or preservation demand under s. 487.012). Other (specify in Section 4 — Details of Request).

Select at least one nature of request.

ACS may require a production order or court order where lawful authority is not established.

Section 2

Requesting Officer Information

all fields required

Police Agency / Service *

Province / Territory *

Detachment / Division Street Address *

City & Postal Code *

Officer Name (Rank, First, Last) *

Badge / Regimental No. *

Official Agency Email *

Direct Phone *

Incident / Occurrence No. *

Date of Request (YYYY-MM-DD) *

Section 3

Lawful Authority for Disclosure

PIPEDA s. 7(3) — select one

A subpoena, warrant, production order (e.g., Criminal Code s. 487.014) or other court order is attached (PIPEDA s. 7(3)(c)). Voluntary disclosure is requested. The requesting government institution has identified below its lawful authority to obtain the information, and the disclosure is requested for the purpose of enforcing a law of Canada or a province, or an investigation relating to such enforcement (PIPEDA s. 7(3)(c.1)(ii)). A request alone is not lawful authority (R. v. Spencer, 2014 SCC 43) — cite the specific statutory power or basis below. ACS may decline and require a production order. Emergency threatening the life, health or security of an individual (PIPEDA s. 7(3)(e)). Describe the emergency in Section 4. PIPEDA may require ACS to notify affected individuals in writing of a disclosure under this paragraph.

Select the lawful authority for this request.

Specific Statutory Authority Relied On (Provision + Act) and Investigation Type

Section 4

Details of Request

be specific

Reason for Request and Specifics — Site Address, Date(s), Time Window, Camera Views, Subjects, Vehicles *

Section 5

DEMS Link (Digital Evidence Management System)

mandatory for all file transfers

ACS Security Group releases video and digital evidence exclusively through the requesting agency's Digital Evidence Management System (DEMS) (e.g., Axon Evidence / evidence.com), unless a court order expressly requires another method. The requesting officer must generate and provide a secure DEMS upload link below. No file will be transferred without a valid DEMS link. Evidence will not be released by email attachment, USB, or physical media. Files are exported in native/original format where practicable; ACS records file names, hash values where available, export date and exporting representative, and retains a duplicate copy for 90 days.

Secure DEMS Upload Link (URL)

DEMS Case / Reference ID

Link Expiry Date (YYYY-MM-DD)

I confirm this DEMS link was generated by my agency and uploads are received into agency-controlled evidence storage.

Section 6

Officer Certification

I certify that I am a law enforcement officer acting in my official capacity; that the information above is true and accurate; that this request is made for the purpose identified in Section 3; and that any information or evidence disclosed will be used and retained solely for lawful investigative purposes in accordance with applicable law. I acknowledge that ACS will retain this form and a record of any disclosure, and may verify this request with my agency before release.

Officer Signature (Type Full Name) *

Date Signed (YYYY-MM-DD) *

Privacy & Legal Notice

Processing: ACS Security Group Inc. may require up to 7–10 business days to review and release requested information. All requests must be submitted from an official agency email address. Absent a court order, disclosure is voluntary and at ACS's sole discretion; nothing in this form obliges ACS to preserve or disclose any record.

Privacy: Personal information is collected, used and disclosed in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5. Disclosures to law enforcement are made only: (a) under a subpoena, warrant, production order or court order (s. 7(3)(c)); (b) to a government institution that has identified its lawful authority and stated a law-enforcement purpose (s. 7(3)(c.1)); (c) on ACS's initiative respecting a contravention of law (s. 7(3)(d)); or (d) in an emergency threatening life, health or security (s. 7(3)(e)), in which case PIPEDA may require written notice to the affected individual. Where an officer requests voluntary preservation or disclosure without a court order (as contemplated by Criminal Code s. 487.0195), ACS discloses only where permitted by PIPEDA and where, in ACS's assessment, no reasonable expectation of privacy requires judicial authorization (R. v. Spencer, 2014 SCC 43). ACS releases only records responsive to the date, time and camera scope specified and reasonably necessary for the stated purpose, and logs every disclosure. ACS is licensed under the Private Security and Investigative Services Act, 2005, S.O. 2005, c. 34 (Ontario).

Ownership & liability: CCTV systems and footage may be owned or controlled by ACS's client at the serviced site; ACS may be contractually required to obtain the site owner's authorization or to redirect the request to the correct record holder. Footage is provided as-is; ACS makes no representation as to completeness, continuity or timestamp accuracy, and accepts no liability arising from the requesting agency's use, storage or onward disclosure of released material. ACS may verify the identity and authority of the requesting officer via the agency's publicly listed telephone number before any release. CCTV footage is retained for a limited period — submit preservation requests as early as possible to prevent routine overwriting.

Processing may take 7–10 business days. Urgent? Call (519) 800-3947.