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Skip the story
Connecting to site feed…
02:22:56
Illustrative sequence
02:22:41 4 CAMERAS · ONLINE
02:22:56 MOTION · NORTH FENCE
02:22:58 PERSON DETECTED · 98%
02:23:00 VIRTUAL GUARD CONNECTED
02:23:02 PTZ · ZOOM 190%
02:23:05 VOICE-DOWN ISSUED
02:23:07 POLICE + PATROL NOTIFIED
02:23:12 SUBJECT FLEES SITE
Virtual Security Guard · Continuous Surveillance Monitoring

The site is closed.
Cameras just watch.

A commercial property after dark. Four cameras on the fence line. The question is whether anyone is behind them.

The old way

A recording is
a receipt, not a response.

Basic cameras document the loss for the morning after. Guards are human, one set of eyes, one place at a time.

Virtual Guard comes online

AI watches every metre
of the fence. All night.

AI-powered cameras track every person and vehicle on the premises, and flag movement the moment it happens.

02:22:56 · North fence

Someone approaches.
The camera already knows.

Detection locks on before a hand touches the fence.

A human verifies

A live Virtual Security Guard
zooms in.

Not motion-flag software. A trained ACS operator investigates the alert and confirms exactly what the camera sees.

Detection becomes response

Voice-down.
Dispatched. Gone.

LIVE AUDIO WARNING LAW ENFORCEMENT NOTIFIED MOBILE PATROL DISPATCHED
Continuous Surveillance Monitoring

Eyes on your site
without a guard posted all night.

Watch real footage
Scroll to play the incident ▾
Virtual Security Guard

Live remote video monitoring
by trained ACS operators.

Your site needs cameras ACS can access over a network uplink, plus speakers for voice-down. Existing IP cameras usually qualify after a compatibility review.

You get trained operators who verify each alert, speak down to the site, escalate under your written instructions and document every event, on the schedule you set.

Request a Free Security Assessment (519) 800-3947
Real footage, not stock

See the virtual guard
watching in real time.

Clips from ACS virtual guard sites, with ACS captions added. The last card is an ACS ad. Use the dots, arrow keys or drag to browse.

Clip 1 of 8 · Site footage, night: an operator warns a person off at a dumpster enclosure

The problem with passive

Every alert reaches
a real set of eyes.

Diagram showing an AI camera detecting an intruder, sending a mobile alert, and an ACS operator monitoring the live feed
Passive recordingYou get coverage, not prevention. The loss is only recorded.
→
Live interventionAn operator speaks down to the site before damage is done.
Unverified alarmsMotion flags pile up and get ignored.
→
Human verificationA trained operator confirms the alert, then acts.

TRAINED ACS OPERATORS WATCH EVERY FEED · NOT AUTOMATED MOTION FLAGS

The response sequence

A six-step documented response,
followed on every alert.

ANALYTICS RAISE ALERTS · TRAINED ACS OPERATORS DECIDE AND ACT UNDER YOUR SITE INSTRUCTIONS

01

Detect

Analytics flag movement in a zone.

02

Verify

A trained operator assesses live.

03

Communicate

Voice-down over site speakers.

04

Deter

Lights, siren, sustained attention.

05

Escalate

Site contacts, or emergency services when warranted.

06

Document

Report filed, with footage.

Where virtual works hardest

Wide perimeters and yards,
through after-hours and overnight.

Construction Industrial & yards Auto & vehicle lots Vacant & temporary sites Retail & gas Multi-site operations No power? Tower it
FAQ

Common questions.

Usually, yes. Most modern IP camera systems can be brought under ACS monitoring after a compatibility review covering feed access, network uplink and zone coverage. Where gaps exist, we tell you exactly what's missing.
Analytics only raise alerts. A trained ACS operator verifies the scene and chooses the response under your site's written instructions, never automation alone.
Operators escalate per your response rules: repeated voice-down, your site contacts, and coordination with emergency services when warranted. Every action lands in the incident report.
No, and you should be wary of anyone who does. We commit to defined procedures, live human oversight during your scheduled coverage and a documented record of every event.
On the schedule you set, after-hours only, overnight, 24/7 or event-based windows. Monitored zones and hours are agreed before go-live.
ACS Security Group operates as a licensed security provider under Ontario's Private Security and Investigative Services Act (PSISA), and operators work under defined, site-specific instructions.

Question not covered here? Call (519) 800-3947 and talk to the team that runs the coverage.

Let's secure
your site.

  1. Tell us about the siteSend the short form, or call (519) 800-3947.
  2. A coordinator follows upBy phone or email, to book your walkthrough.
  3. Your free assessmentLayout, access points, high-risk hours and the coverage that fits.
Request a Free Security Assessment (519) 800-3947